Ko999 takes the privacy of your personal information seriously. This Privacy Policy clearly outlines what data is collected, how it is used, and how your information is kept secure.
You have the right to view, correct, and delete your information on ko999. Contact our support team for any questions.
Your data is securely stored on encrypted servers.
Ko999 never sells your information to third parties.
You have the right to view, correct, and delete your own data.
What data is collected and why is clearly explained in full.
Ko999 (referred to as "we" or "the platform") is an online gaming and Sports Betting platform built for users in Bangladesh. This Privacy Policy explains how ko999 collects, processes, stores, and protects your personal information.
By using ko999's website, mobile app, or any other service, you agree to this Privacy Policy. If you do not agree, please discontinue use of the platform.
This Privacy Policy is part of our Terms & Conditions and Responsible Gaming Policyapplies in conjunction with. We reserve the right to update these policies at any time. Continued use of the platform after any changes constitutes acceptance of the revised policies.
Fully transparent in Bangla: ko999 believes that true transparency for every Bangladeshi user means communicating in their own language. That is why this Privacy Policy is written in full.
Ko999 only collects information that is necessary to operate the platform, verify member identities, and ensure secure transactions. We never collect unnecessary data.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Email address, mobile number | Account registration, notifications |
| Financial Information | BKash/Nagad/Rocket number, USDT address | Deposit & Withdrawal Processing |
| Device & Log Information | IP address, device type, browser | Security Verification & Fraud Prevention |
| Gaming Activity | Bet history, transaction records | Account Management & Responsible Gaming |
| Cookie Information | Session cookies, preference cookies | Improving User Experience |
Ko999 uses your personal information only for specific, legitimate purposes. Those purposes are detailed below:
Ko999 uses cookies to improve your platform experience. Cookies are small text files stored in your browser. They cannot harm your device.
Essential for login sessions and platform security.
To understand user behavior and improve our services.
Remembers your language, theme, and preference settings.
To show relevant promotions (optional).
You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some platform features to stop working.
Ko999 follows the highest industry standards to protect your privacy. Our security infrastructure operates across the following layers:
All data transfers are secured with bank-grade encryption.
Data stored on dedicated servers protected by a firewall.
24/7 monitoring to detect unusual activity.
Only authorized staff may access specific data.
However, no system on the internet can guarantee 100% security. That is why keeping your password private and avoiding login on unfamiliar devices is equally important.
You have full control over your own data on the ko999 platform. Contact our support team to exercise any of the following rights:
The right to know what information we hold about you.
The right to have inaccurate or incomplete information corrected.
Request to delete your data under certain circumstances.
Request to restrict the use of your data for specific purposes.
The right to receive a copy of the information we hold about you.
Request to stop promotional messages at any time.
Contact our support team to exercise any of the rights listed above. We aim to respond within 30 business days. Please note that we may be required to retain certain information due to legal obligations.
Ko999 does not retain your information indefinitely. Below are the retention periods for different types of data:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of active account + 5 years | Legal Obligations |
| Transaction Records | 7 years | Financial Regulations |
| KYC Documents | 5 years | AML Regulations |
| Gaming Log | 3 years | Responsible Gaming Monitoring |
| Cookies & Session Data | Up to 30 days | Session Management |
| Marketing Preferences | Until opt-out | Personalized Offers |
Once the retention period expires, your data is securely deleted or anonymized so you can no longer be identified.
Ko999 is strictly for users aged 18 and above. We do not knowingly collect or store data from any minor. If we become aware that an account belongs to a minor, that account will be immediately closed and all associated data deleted.
If parents believe their child is using ko999, please notify our support team immediately. We will take prompt action.
Ko999 may update this Privacy Policy from time to time. When changes are made, we will:
Continued use of the platform after any changes will be considered acceptance of the updated Privacy Policy. We recommend reviewing this page regularly.
For any questions, complaints, or data requests regarding this Privacy Policy, please contact our support team. Our support is available 7 days a week, 24 hours a day.
Find answers to everything you want to know, right here
The core pillars of our privacy protection
Ko999 complies with international data protection standards and conducts regular security audits.
Your data is not a product we sell. It is used solely to provide you with our services.
All policies are fully in Bangla — no hidden conditions or complex legal language.
View, edit, or delete — full control over your data is in your hands.
For any privacy-related questions, feel free to reach our support team at any time.
All stored data is encrypted — even our own staff cannot read it directly.
Now that you know how your privacy is protected, go ahead and register on ko999 with confidence — every piece of your information stays secure. Millions of players across Bangladesh trust us.